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Bespoke · Self-hosted · Brisbane, Australia

Your business is sitting on money it can't see.

A private AI on a machine you own reads every quote, email and invoice you already have. Then it tells you what's unchased, what was promised, and what nobody has time to look up. Every answer comes with the document attached. Nothing leaves the building.

Built to grow revenue, not headcount.

Grammy-winning anchor clientStudio builds in four countriesHardware you own
01What it does

By Monday morning it has read everything, and it tells you this.

Forty seconds, no sound needed. Every screen is the actual system on a demonstration business.

Transcript of the demonstration
  1. Your business is sitting on money it can't see.
  2. It reads everything. Every quote, email, job card and invoice the business already has: 12,000 documents on a demonstration business, ten years of them. Found in the record: $1,272,694, in one morning. Nobody typed a thing.
  3. One click. It drafts the win-back with the real contact, the real history, the real last quote. You approve it. Nothing sends itself.
  4. Every promise. 380 promises found in the record, read out of the email and tracked to the day. Seven missed, flagged before the customers rang. Each becomes a live item in the system and is written into the CRM you already run.
  5. Ask anything. "What happened with the late Sunstate Coldrooms delivery?" Answered from your files, not the internet, with 18 sources cited. If it isn't in the record, it says so.
  6. Nothing leaves. Turn the wifi off. It keeps working. 0 bytes have left this machine; 350 actions on the audit trail, chain verified.
  7. $1,272,694 found in 12,000 documents, in one morning. A private AI on a machine you own. Nothing leaves the building.
Money

$1,272,694 is sitting in your own paperwork.

Twenty-two quotes nobody has chased, worth $581,338 between them. Two long-standing customers gone quiet. A line priced under your own list. A $380 delivery fee waived on a late job.

Read from quotes, invoices and delivery dockets
Promises

You told Chermside Retail Group their job would be on the morning run on 23 April.

That promise is tracked until it is kept, alongside the other 379 found in ten years of email. The seven already missed are flagged before the customer rings.

Read from the email to Chermside Retail Group
Questions

You ask: how has our turnover moved since 2018?

It answers: $1.64M in FY2018 to $5.39M in FY2026, year by year, every figure cited to the year-in-review it was read from.

Answered from six year-in-review documents, attached

Nobody typed these numbers in. It read them out of the paperwork, on a machine in the building, with nothing sent anywhere. Anything it drafts, your people approve before it goes out.

02Clients
"Ben was my absolute first choice. He understands better than most the operational reality of running a business, and the technical architecture supporting it. Ben and the system he has built are genuinely rare in combination. The results speak for themselves, four locations speaking to each other, and the money hasn't stopped."
RT
Ron Thaler
Grammy-winning producer · Founder, Soundsphere & Lysten360
Anchor client · Soundsphere
4
facilities
4
countries
1
private core

The operational AI infrastructure behind Soundsphere's international rollout: Barcelona, Victoria (Canada), Christchurch and Bogotá, on one private core.

Read the Soundsphere case study
03The problem

Six failures, one root cause.

Knowledge that's too hard to find, and too slow to act on. It shows up in six ways.

None of these fix themselves. They scale with the business, and the usual fix is another hire. Not sure which one is yours? Take the ten-question scorecard, two minutes, no email.

  1. 01Knowledge scattered across disconnected systems.
  2. 02Back-office teams buried in manual, repetitive work.
  3. 03Documents processed by hand, at scale.
  4. 04Broken handoffs and dropped commitments between teams.
  5. 05Planning and scheduling run on memory and spreadsheets.
  6. 06Institutional expertise walking out the door.

Take on more work. Same team.

In most established businesses the ceiling isn't the shop floor or the clinic or the site. It's the hours skilled people spend chasing, reconciling, writing up and looking things up. The system reads the record and does that work in draft, so the team you already have spends its day on the work that gets billed. Capacity goes up without a hire, and the margin on every job stays where it was.

Chasing

Quotes waiting on a yes, promises made on a call, the customer who went quiet.

Reconciling

Invoices against dockets, claims against evidence, the bank feed against the ledger.

Writing up

Job notes, reports, replies and follow-ups, drafted for a person to approve.

Looking up

What was agreed, what was quoted, what it says in the file, with the document attached.

4facilities
4countries
1core team

Soundsphere's international rollout runs on the same core team, with the system carrying the coordination load between sites.

The case study

Your most valuable data is the data you can't put into ChatGPT.

The public AI everyone is experimenting with comes with one condition: whatever you feed it leaves your control. For a business whose edge is proprietary operating information, its designs, records, pricing and case history, that rules out the very data that would make AI useful. We remove the choice: the model runs on hardware in your building and works from all of it, with none of it leaving, and every action logged in a tamper-evident trail you can verify.

Wifi off, fully operational
04What we install

Here's exactly what goes into your business.

Not a strategy deck. A working system, in four parts.

01, The foundation

Private knowledge layer

Your documents, calls, emails and systems, unified into one searchable internal brain.

02, The engine

Local AI processing

Models running on hardware in your building. Not a public cloud, not a hosted data centre. Nothing leaves.

03, The work

Custom automation layer

Document processing, commitment tracking, reporting, quoting, built around your actual operation.

04, The control

Human approval gates

AI drafts and recommends. Your people approve anything that matters.

05What we build

One core. Built into whatever your business needs.

It finds money in unchased quotes. It tracks every promise made to a customer. It answers questions from your own files, with the document attached. It drafts the reports and replies your people approve. The core is the same every time; what we build on it is scoped to what's costing you most.

Deepest in these industries
Law firms·Accounting firms·Manufacturing·Engineering consultancies·Infrastructure & field services·Construction & civil·Transport & logistics·Mining & resources·Healthcare & allied health·Veterinary·Aged care & disability·Professional services·Creative industries·Automotive retail·Hospitality & food service·
06Fit

Who this is for, and who it isn't.

A fit if you have
  • A growth plan that currently means hiring
  • Scattered systems and knowledge no one can quickly reach
  • Manual back-office work consuming skilled people's time
  • Senior expertise at risk of walking out the door
  • Sensitive commercial or client data to protect
  • A serious reason to avoid sending data to the cloud
Not a fit if you want
  • A cheap, off-the-shelf chatbot
  • A plug-and-play SaaS tool
  • AI theatre for a board presentation
  • The lowest possible price over the right outcome
07Engagement

Every build is bespoke. Every engagement is phased.

We don't sell packages. Paid discovery ends in a costed plan you keep either way; the build moves in phases with explicit exit points.

Step 01

Paid Discovery

2 to 4 weeks · from $6,000
What happens
Diagnosing what's costing you most and designing the fix. Ends in a costed plan you own either way.
Credit
70% of the fee is credited to the build if you proceed within 30 days.
Output
A written diagnosis, a recommended scope and a fixed-price quote.
Step 02

Build

10 to 28 weeks · scales with scope
What happens
Knowledge core plus your custom solution, deployed to hardware you own. Phased, with explicit exit points.
First win
Capture pipeline live and commitments caught across a pilot scope: zero dropped commitments for 30 consecutive days.
Then
Full team onboarded, every capture channel live, reporting auto-drafted.
Step 03

Managed Service

Ongoing · 12-month minimum
What happens
Operation, model and prompt tuning, workflow updates, quarterly review, operator-level support.
Or
Hand the runbooks to your own IT team. The hardware and the system are yours.

If your business knows more than it can reach, we should talk.

We take on a small number of clients alongside the Soundsphere delivery. The first conversation is a thirty-minute diagnosis: what's costing you most, how much more your current team could carry, and whether we're the right answer.

Enquiries answered within one business day · Everything you share stays confidential